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STANDARD PROCESS FRAMEWORK Did you ever stop to wonder why your IT staff is spending valuable time and resources attempting to define custom IT processes that have nothing to do with your own proprietary business? Did you ever stop to wonder why your IT staff is defining processes that have been defined many times over in other companies? Why can't your staff simply leverage what's been done before? Well, now there's no excuse... Studies show that most IT staff will implement custom processes due to lack of experience and due to lack of access to experienced external resources. Face it, your staff can't possibly know everything. And, with the size of your staff being limited, you'll want them focused on your core business functions, not operational work that doesn't bring in revenue. With the installation of KnowIT, you don't have to waste time worrying about any of these questions anymore. Your IT staff will automatically comply with industry standard process frameworks. You'll have the piece of mind that comes with knowing that your IT staff is leveraging what comes directly from TraverseIT, whose expertise is strictly IT Operations and whose operational model is to provide its customers with the best-in-class solutions for these process areas. By providing you with a standard process framework, TraverseIT puts you in a position where your staff aligns itself with consistent mechanisms for data capture, management and reporting, regardless of what group they represent or region of the world they're located in. |
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