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STRATEGIC FAQ MANAGEMENT PLATFORM

(An Enterprise Solution for Global Management of Frequently Asked Questions)

TraverseIT, is proud to offer your enterprise a strategic platform for managing your Frequently Asked Questions and Answers. Think of how your staff has been implementing the same component, over and over again in all your custom built applications and systems, yet never providing your enterprise with one centralized solution that can be accesses from anywhere or anyone, world-wide. Imagine being able to quickly register and call up FAQs through a simple and natural web-based UI that allows you to catalog your data according to Products, Services, Projects, and so much more. The KnowIT FAQ platform is a centralized framework for creating, editing, managing, and tracking your enterprise's FAQs. The platform provides you with an elaborate, yet simple to use, modern solution for FAQ Management, where you can naturally tie all your information together without the requirement for, yet, another system, within your enterprise.

With the KnowIT platform your Organization will be able to:

  • Create and publish FAQs to our centralized web platform
  • Categorize FAQs by Products, Services, Projects, and much more, making finding FAQs a snap
  • Easily correlate FAQs to Organizations, Locations, Resources, Documentation, and much more
  • Manage versions and history for FAQs with ease
  • Track and manage FAQs and related information through their lifecycle
  • Quickly clone existing information, minimizing data transfer effort between data entities
  • Have a traceability solution that shows dependencies and relationships between your FAQs and other related information
  • Use various forms of simple and advanced Search features to access FAQs and related information easily, throughout the enterprise
  • Create elaborate reports directly within the KnowIT system
  • View visual correlations and multidimensional relationships between your FAQs and other information entities throughout your world-wide Organization, within our industry leading CMDB
  • Ensure that your FAQs and their critical information are being managed as part of a larger, world-class Knowledge Management Solution
  • And much more!
Click Here to Request More

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