STRATEGIC CONFIGURATION MANAGEMENT PLATFORM
The KnowIT Configuration Management platform is an elaborate centralized solution for tracking and managing Configuration relationships and dependencies between your operational data entities and the information that describes them. Our unique, web-based User Interface allows you to register and manage your data from anywhere in the world, from inception through closure. As data is entered, the Configuration Management system captures critical dependencies between data points that humans would typically leave out. Dependencies and relationships can be managed naturally, both, implicitly by the system and explicitly by any stakeholder. As data is entered throughout the lifecycle of Assets, Products, Releases, Resources, Organizations, and much more, the system naturally collects, registers, and manages relevant dependencies that are critical for strategic operational decisions. The centralized management and storage platform ensures that your stakeholders are sharing the same consistent data, regardless of where they're located.
With the KnowIT platform your organization will be able to:
- Create and register your Configurations through trackable entities (Assets, Products, Releases, Subcomponents, Organizations, etc) from anywhere in the world with a simple form-based, web UI
- Edit and manage your Configurations from any location, world-wide
- Track changes to Configuration dependencies as easily as changes to entities
- Have a world class ITIL Configuration Management solution
- Quickly clone existing data entities to create new ones, minimizing Configuration modification effort
- Track and manage your information throughout your Organizations and Locations
- Trace Changes and Tasks back to Help Desk Incidents, Problems/Defects, Risks, Requirements, and much more
- Have a platform to facilitate true impact analysis
- Search and find any entities or relationships from a common interface using simple or elaborate solutions
- Create elaborate reports directly within the KnowIT system
- View visual correlations and multidimensional relationships between your entities, relationships, and other relevant data throughout your world-wide Organization, within our industry leading CMDB
- Ensure that your Configurations are being managed as part of a larger, world-class Knowledge Management Solution
- And much more!